Refund policy

 

Said Beautifully (part of the KJ Partners LLC family) is a Print on Demand shop meaning that no products are produced until ordered. This means that all products are custom orders and, as such, are not returnable unless defective or damaged in some way.

We have a 30-day return policy for non-customized products, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must have damage or other issue (example: misprinted, not the design ordered, etc.) that render it incorrect or unusable. It must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Exception: with normal wear and/or washing in 30 day period, if the design fades or is in other ways compromised by normal care, this may be eligible for replacement. You’ll also need the receipt or proof of purchase.

Certain returns may be eligible for photographic evidence in lieu of physical return. You will be informed upon filing for a return for damages or other qualifying issues.

To start a return, you can contact us at returns@saidbeautifully.com. If your return meets criteria and is accepted but we require the item returned to us, we’ll send you a digital return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@saidbeautifully.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective (including improperly printed or mis-aligned graphics), damaged, mis-sized or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items
At time of publication Said Beautifully does not offer these, but certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to request to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.